The Internet offers a unique shopping experience all within the comfort of your own home.  Buying an engagement ring online is quick, convenient, and you’ll not only get a great selection, but great value for your money as well.

Here are the top things to look for when choosing an online site…

Customer Service – is #1. Choose a site that has a customer service phone number and/or e-mail address.  This will allow you to take advantage of shopping online, but if you want to ask a question someone will be there for you.

Personal Shopper – not all online sites offer a personal shopper service.  This is a great benefit because it allows you to ask specific questions about the diamond and setting you are purchasing.  Your personal shopper, usually a certified Gemologist, will be there to assist you every step of the way from explaining the 4C’s to what metal choice and setting may be best for you.

Hold policy – what is the diamond hold policy?  24 hrs – 48hrs?  Some sites will require a deposit, but will hold the stone for you.  Be sure to use a sight that gives you a little time to think about your purchase.

Return policy – is there a return policy?  Choosing an online site with a 30-day return policy is highly recommended.   No return policy – no purchase.

Shipping method – how are items shipped?  Be sure to choose a site that uses insured carries such as UPS, USPS, or FedEx.

Lost or Damaged packages – how will your item be replaced if lost or damaged?  If the online site ships using an insured carrier you’ll have no problem.  For this reason, be careful with online sites that offer to ship your packages using other methods.

Privacy Policy – what is the privacy policy?  How will your personal information be used?  Be sure to look for this information and read it very carefully.

Security –will your transaction be secure?  Most websites guarantee your personal information will be kept secure.  Be sure to check before entering any personal or credit card information.

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