30 Day Return Policy

30 Day Money Back Guarantee

We have been selling diamonds for over 100 years and take our work very seriously. If you are dissatisfied with your purchase for any reason, simply call us with in 30 days from the date of purchase and we will happily exchange your item or refund your money without a hassle. **

**Exceptions to this policy are all Designer Settings and Designer Wedding Bands; as well as Diamond Eternity Bands ordered for a finger size smaller than 5 or larger than 7. Due to the special nature of these items, we cannot accept these for return.

What is your return policy?

Returns are accepted 30 days from the date of delivery. 

**Exceptions to this policy are all Designer Settings and Designer Wedding Bands; as well as Diamond Eternity Bands ordered for a finger size smaller than 5 or larger than 7. Due to the special nature of these items, we cannot accept these for return.

"Designer" is considered any item that we sell made by Tacori, Henri Daussi, Precision Set, Scott Kay, Simon G, Stardust, Martin Flyer, Jeff Cooper, Vatche, Diana, Verragio or ArtCarved.

*In order to give our customers the best pricing, we do not allow comparison purchasing. Comparison purchasing is the act of ordering two or more of the same, or similar item, and then only keeping one of them. If you are unsure, or have detailed questions about a particular item, please call one of our customer service representatives for expert help.

How do I make a return or exchange?

Simply call customer service at 1-800-979-1910 to obtain an RA# (Return Authorization #).  Securely pack and seal the return merchandise.

Where do I send my return or exchange?

Please remember to call us first to obtain an RA# for your return or exchange.  Packages sent to us for return or exchange without an RA# visible on the outside of the box will be refused.  Please send your return or exchange to: